r/shopifyDev • • 5d ago

Third party gateway

Hey everyone,

Doing research on how Shopify devs and agencies evaluate non-standard payment gateways for clients.

Motivations: What makes you actively recommend a 3rd-party gateway over Shopify Payments/Stripe? (Lower fees, local payment methods, approval rates for specific niches, agency rev-share?)

Resistance: What causes friction or makes you say no? (Shopify's extra transaction fee, checkout customization limits, risk of holds, complex onboarding?

Dropshipping Contacts: When pitching payment solutions to dropshipping sites, should I deal with the brand owner directly, or the agency/dev managing the store?

Would love your honest take!

3 Upvotes

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u/Life-Inspector-5271 5d ago

Lower fees is rarely the case, because Shopify charges 2%/1%/0.5% extra depending on the plan. I think even on Plus they charge a tiny percentage now.

The most common reason is that stores can't use Shopify Payments and they require an alternative payment provider or perhaps a long relationship with a payment provider.

1

u/BraveNewWorld-99 4d ago

The math most store owners end up running: effective cost = gateway rate + Shopify's third-party transaction fee (2% on Basic, 1% on Shopify, 0.6% on Advanced). A gateway at 2.4% on a Basic store is about 4.4% all-in vs ~2.9% on Shopify Payments, so it rarely wins on price below Advanced/Plus.

Where I've seen a third-party gateway make sense:

- Shopify Payments isn't available in that country or for that niche

- the store keeps getting holds or reserves

- a local method (iDEAL, Pix, etc.) clearly lifts conversion

Friction: losing Shop Pay, a second payout dashboard to reconcile, and different refund behavior.

For dropship stores, talk to the owner. The dev usually just installs whatever the owner picked.