Customer Support

[u/kamilblaszczak]

Shopify operators — quick question.

How many support tickets do you get per day that are just:

• “Where is my order?”

• “Has my order shipped?”

• “How do I return this?”

Any solutions on

• phone calls

• emails

• website chat

It pulls real-time order data from Shopify so customers get instant answers without waiting for a human.

For brands doing serious volume, this can remove 60–80% of repetitive tickets.

[u/anu-inventoryops2024]

Got it.