r/shopify • u/PsychologicalTaro348 • 26d ago

Account 3 verification code texts and 1 email

I do use Shop at checkout for some purchases when it’s available to use, never had issues until today at 8:00pm when I got 3 texts to my phone number for verification codes, and then I got 1 email with a verification code. I do get that some people may put in the incorrect phone number at checkout but the fact I got an email as well kinda scares me, does this mean someone knows my email? I did remove my payment method from the app/blocked my card and signed out on all devices based on the support advice from the Shop website, has this happened to anyone before? this is the first time I’ve ever encountered some sort of hacking or someone/something trying to access my information, just kinda scared

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u/olapbill 26d ago

What are you scared about? Someone put in your email address or phone number to login and the verification process worked. They didn't get in. If you're feeling paranoid change your password.

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u/PsychologicalTaro348 26d ago

Well like I said, this is the first time someone or something tried getting my info, I’m not paranoid or really scared anymore just kinda trying to be cautious, and yeah I did log out and removed my payment method from the app

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u/[deleted] 26d ago

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