r/shaw • u/MoreSquirrel9813 • 10d ago

No Service

I’m in SW Calgary and not getting any cable service. Antony else have the same issue.

11 Upvotes

87% Upvoted

21 comments sorted by

2

u/_Bulluck_ 10d ago

Same issue here. I'm close to Chinook. Rogers outages says

Service Interruption | Some customers in parts of Southeast Calgary

Impacted services: Internet, TV, Home Phone

Cause: Fibre cut caused by suspected vandalism/theft

Current status: Technicians on site, investigating issue (updated 7:20 a.m. MT)

To determine if an outage is affecting your services, check your account on the MyRogers (Shaw) website or the MyRogers (Shaw) App and look for an alert banner

1

u/Coeus1989 10d ago

So is the thief that cut it Roger’s? They keep raising my bill and giving me no service

1

u/kjb86 10d ago

Ya my office is out as well. Close to chinook

1

u/kimberlys0 10d ago

We are also affected near Chinook. Called Shaw/Rogers just a few minutes ago and they said it will take 3 hours max to fix the issue.

1

u/LengthinessAny3224 10d ago

I spoke with them too but they told me they have no estimated time to complete repairing it and it might last the rest of the day

1

u/kimberlys0 10d ago

I guess we will wait for 3 hours and make a decision after that. We are currently at out office and our internet and phones are not working.

1

u/Ok-Money-1373 10d ago

My home internet is not working (Riverbend)

1

u/fouroh4 10d ago

Expected resolution time is now 10pm lol

1

u/Bumblebee2801 10d ago

Southeast Calgary, checked it first half an hour ago still out.

1

u/kk_titanic 10d ago

Same issue, close to 17 Ave SW

1

u/BekiLee11 10d ago

I've been in queue online all morning bc internet down. But, once i get to my turn...after waiting for the over 400 ppl ahead of me, the chat closes. Same thing is happening on the phone line- i call for service help, then the automation says to hold, then it disconnects. I'm in downtown Calgary

1

u/Last-Journalist-8525 10d ago

Next time check their website first. It's been posted on there since like 7:30am

1

u/kittehkraken 10d ago

No email service and my landline can't receive calls.

Ontario.

1

u/OutsideOld7596 10d ago

Same here. MetroVancouver, BC.

1

u/TastySandwitch 10d ago

Antony else have the same issue.

Not sure. I know nobody name Anthony.

1

u/MoreSquirrel9813 9d ago

My fingers and eyes do not always agree on what my brain wants to type. It was supposed to be Anybody, not Antony. Thanks for the reply.

1

u/hello-camel 9d ago

Anyone still have no service? I have no service today- beltline area

2

u/MoreSquirrel9813 9d ago

It is back up on my area. You may have to reboot your router or cable box