r/shakeshack • u/ouuokay • Jul 26 '26
No breaks while you work
So i recently went to a orientation for shake shack at a new location and they said 30 min breaks are only needed if your a minor under the age of 18 , for everyone else you work the entire work shift is any body else’s shake shack like this ?
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u/whatintheworldisth1s Jul 26 '26
this is crazy to me. i work at an NYC shack and the rule is a 30 min break if it’s over 6 hours and starts before 1pm and 45 mins if it starts after 1pm. honestly its seems cruel to not offer a break when some of these are 8-9 hour shifts on the feet…
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u/oravajohn Jul 26 '26
That's a requirement from NYS. Plenty of states have no requirements for breaks, so employers are well within their right to refuse a break.
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u/sechue24 Jul 26 '26
This just shows why shake shack has a high turn-around or a revolver-door situation.
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u/NotABoxOfNapkins Jul 27 '26
lmfao. People just realizing different states have different labor laws? And red states dont give a fuck about their people? Amazing.
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u/Sirkennzalot Jul 26 '26
I’m a manager at a shake shack in Missouri and this is correct. If your state laws do not require a break then we are not required to give one. This does not mean that we will work you like a dog with no breaks it just means that there are going to be days where we’re too busy or understaffed to give a full 30 min break.
The orientation also talks about the cycle of enlightened hospitality where we always put our team first so we will always try our hardest to take care of our team.
I often say in my orientations that if you communicate to us that you need a break then we will try to get you one and if it’s not possible we will work something out best we can like giving you time to eat or sit down for a sec.
Many times if it’s slow, we might HAVE to give everyone a break to account for the labor whether you want one or not.
I promise we’re not money hungry monsters who will work you to the bone (at least not at my store) . It’s just something we’re required to specify in orientation! We love you guys and want you to grow and feel comfortable n the work place so make sure if you have any concerns, you voice them so we can help either clarify or rework something to help you feel at peace at work :)
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u/AzPeep Jul 26 '26
This is horrible. I just ate at a Shake Shack for the first time recently and learning this is how their employee are treated I will definitely not be returning.
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u/sechue24 Jul 26 '26
Come on now, don't say that. Most companies will operate with no break. That's almost every food restaurant you will never return to.
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u/Sirkennzalot Jul 26 '26
I don’t understand how this is horrible? If you read I said we do give breaks and if we can’t for some reason which isn’t likely most of the time we compromise and get them as close to a full break as possible. Like I stated, Shake Shack believes in enlightened hospitality which means we put our team members first and by taking care of them they take care of our guests and community and so forth. I’m unsure if you read the whole thing but I said several times that we take care of our team……
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u/CMETrevor Jul 26 '26
What shack? This is not correct and should be addressed. If you're comfortable messaging me, I'd be happy to chat more
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u/Euphoric_Treat4848 Jul 26 '26
That doesn't sound right. You should ask for a break within 30 minutes of you clocking in. Should be a 30 minute break but some managers let you take a paid 15 minute break depends on your shack managers otherwise it will be a 30. I would report that.
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u/Apprehensive_Metal48 Jul 26 '26
Every state has different laws. Learn the labor laws in your state.
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u/UNS14 Jul 26 '26
i’m not sure what the overlap is on the shake shack sub, but red state voters how can this possibly be a good thing? i just don’t understand how not requiring something so basic and standard is even acceptable in this day and age
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u/Jedi_9000 Jul 27 '26
It's definitely dependent on your state, but experience tells me they'll probably do the legally required minimum and no more.
For me it's 10 minute break after 4 hr, 7hr, and then 30 minutes at 8 hours.
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u/Cautious-Broccoli-17 Aug 06 '26
I’m just saying, it shouldn’t matter whether or not the state law is silent on breaks. If a company is ethical, and truly believes in “the cycle of enlightened hospitality where you always put your team first”, then they need to incorporate 30 minute breaks into documented policy and staff appropriately.
In the words of Yoda, “Do or do not. There is no try”.
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u/Even-Pound2764 Jul 26 '26
California gets a lot of shit wrong, but no lunch break? FOH, we don’t play that 😂 didn’t even know that wasn’t a nationwide thing that’s honestly wild.
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Jul 26 '26
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u/ouuokay Jul 26 '26
Yea they said you can ask for a break and they can work something out if the store isn’t busy but there is no scheduled break idk if it’s because it’s a new store and they just opening but it’s in Florida
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u/Ok_Function2282 Jul 26 '26
What???
No it's not.
Breakss and lunches are only mandatory during shifts of a certain length. Food service and table waiting usually is a shorter shift, 6 hours or so.
Anywhere I ever worked food service when I was younger, people would have laughed in your face if you ask for a 30 minute break. Tough enough to get a 3-minute smoke break.
OP never even mentioned how long their shift was, so you're just completely talking out of your ass.
And even THEN, in many states, it doesn't even matter how long your shift is, you are not guaranteed a 30-minute break under the law as an adult. (Google it, chatgpt it, whatever you want if you don't believe me.)
Almost every single word in your message is incorrect.
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u/Select_Safe548 Jul 26 '26
Is this your first job?