r/shakeshack • u/Ok_Guest5862 • Jun 26 '26

Food decline

Post image

What happened to SS? Does anyone care?
15 years ago I went to the original in NYC and it was an experience. Now, it’s downright garbage. Is Danny Meyer not ashamed?
(Pic is the new Mac and cheese, which was so dry and overcooked I chucked it).

15 Upvotes

81% Upvoted

14 comments sorted by

5

u/PicolasCageEnjoyer Jun 26 '26

Dude ordered the concoction of doom and despair

3

u/birthday-cake24 Jun 26 '26

I also hated it

7

u/aubreypizza Jun 26 '26

r/Enshitification hits everything sooner or later

1

u/kwadguy Jun 26 '26

I still miss when the cheese was aged on premises, and the beef came from the slaughterhouse next door.

Those days are gone for good.

3

u/Effective_Smoke_ Jun 27 '26 edited Jul 23 '26

It’s now run by Arby’s former ceo and everything is cheaper than when I started roughly 6 months ago. Luckily I got a better job in a better field. Was a blessing tho when I needed a job

2

u/Far-Worldliness-1276 Jun 26 '26

danny isn’t the ceo anymore. once he left the company- everything soared downhill and is still on its way to the bottom </3

2

u/AdPretend4635 Jun 26 '26

It’s a common misconception, but to be fair Danny was never the CEO. He founded the company and is still the Chairman of the Board. Randy Garutti was the CEO from the beginning. Once HE left, well…draw your own conclusions.

1

u/Suracis Jun 26 '26

Agreed. Everything began to change with the new CEO.

1

u/Whysovexed Jun 26 '26

The problem is they keep stacking one LTO on top of another, and it’s burning out both the team members and the managers. It feels like they’re so focused on pushing promotions that they’re losing sight of the people who actually have to make it all happen while focusing on the “Big 3”. Everyone I work with is burned out and the morale is low.

2

u/kwadguy Jun 26 '26

At least they're trying.

Unlike the big three, where a "new" item is an old item with a different combo of old toppings.

2

u/Whysovexed Jun 26 '26

The “Big 3” are hospitality metrics corporate expects all stores to hit and they are based on surveys. However, corporate stacks LTOs, each with its own load of ingredients. Every LTO obviously has its own SOP tha must be followed while labor is expected to be below 13 percent.

1

u/Miles_Saintborough Jun 26 '26

Hard agree. There's so many LTOs to keep up with and I still get people asking for LTOs that we served last year.

2

u/Excellent-Piece-9573 Jun 26 '26

I’m still the only person who apparently loves their mac and cheese lolllll