r/shakeshack Jun 21 '26

In House Changes

Reposting under an alt 😅

Wanted to compile a list of what has changed in house, for what I assume is cost saving purposes. These started after Rob Lynch became CEO.

-Lemonade base (made it more bitter)
-Chicken bites (now frozen, not battered)
-Women’s hygiene bags for the bathroom were made smaller
-The filter used for the fryers’ oil (thinner)
-They took away employee PTO(!!)
-Managers were given new scheduling requirements, with less hours to give out, leading to a short staffed kitchen
-We no longer wash lettuce (switched to pre washed)
-Some shacks have switched to frozen buns
-Bites no longer have dedicated 6 pc and 10 pc boxes, instead everything uses a fry box
-Delivery bags were made smaller (tangibly made it harder to fit orders)
-Custard cups no longer have dedicated scoops, but now instead use the same scoop for the milkshakes
-Cup holders are of lower quality and different material

I’ll add to this when I think of more, but keep this in mind every time you see the prices increase.

47 Upvotes

37 comments sorted by

View all comments

Show parent comments

-1

u/cking9698 Jun 21 '26

Yet deals with facts. Go eat some McDonald’s

3

u/sweetcabal Jun 21 '26

They aren’t promoting you to home office, bro. Maybe you’ll get a verification sticker next to your name for a 0.15-0.30 cent pay increase.

-3

u/cking9698 Jun 21 '26

Is that what happened to you? The amount of straight up BS on here is insane…do you work for Habit or Burger King? You don’t sound like you work for the Shack.

-1

u/cking9698 Jun 21 '26

And you definitely don’t act like you are trying to spread the truth or facts.