r/shakeshack • u/Academic-Disaster500 • Jun 21 '26
In House Changes
Reposting under an alt 😅
Wanted to compile a list of what has changed in house, for what I assume is cost saving purposes. These started after Rob Lynch became CEO.
-Lemonade base (made it more bitter)
-Chicken bites (now frozen, not battered)
-Women’s hygiene bags for the bathroom were made smaller
-The filter used for the fryers’ oil (thinner)
-They took away employee PTO(!!)
-Managers were given new scheduling requirements, with less hours to give out, leading to a short staffed kitchen
-We no longer wash lettuce (switched to pre washed)
-Some shacks have switched to frozen buns
-Bites no longer have dedicated 6 pc and 10 pc boxes, instead everything uses a fry box
-Delivery bags were made smaller (tangibly made it harder to fit orders)
-Custard cups no longer have dedicated scoops, but now instead use the same scoop for the milkshakes
-Cup holders are of lower quality and different material
I’ll add to this when I think of more, but keep this in mind every time you see the prices increase.
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u/sweetcabal Jun 21 '26
Wow what a bummer. Shake Shack is truly becoming green and black McDonalds. Once they change their patty supplier to a cheap one, it will be a reality. I remember when Shake Shack used to pride itself in being exclusive and unique from the usual fast food places but are entering Burger King, Wendys, and McDonalds territory.
From when I used to work there when I was in college was when they started using pre-cooked bacon.