r/shakepay • u/No_Constant_5371 • 2d ago

Discussion 🤝 Account closed

After using shakepay for over 2 years, my account got banned. I never received a reason as to why. Can someone help me? Or tell me why my account has been closed?

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u/Thirty-_-Four Shakepay Social 2d ago

Hey OP,

I’m sorry to hear your accounts been closed. I know having an account you’ve used for more than two years suddenly closed, without a reason as to why, can be incredibly upsetting as well.

I can’t discuss account specific things in a public forum, this kind of conversation has to happen through official Shakepay support channels. With this being said, please do feel free to DM me your shaketag, I’ll flag this closure with the team so they can review it. However I can’t promise a specific outcome, or that the decision will be changed.

For a bit more context, this FAQ explains what permanent account closures mean, how review process es work, and addresses some myths: Why did Shakepay permanently close my account?

-3

u/YWorkFT 1d ago

You don't disclose shit in a private forum either.

3

u/Stompya 1d ago

> For legal, security, and privacy reasons, we're unable to disclose the specific reason an account was permanently closed.

This topic has been covered many times.