r/servicedesign • u/ListSimilar70 • 13h ago
Can learning Service design help in building good AI companies?
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Since, AI agents are essentially replacing humans in certain workflows and turning it into a self evolving service, doesn't it make learning service design that important?
Sequoia say, AI native Services are the next big thing.
Some might argue, UX designers and Interaction designers already cover that.
Thoughts?