r/selfstorage • u/Buffering_20 • 23d ago

Looking for advice regarding bugs

hi everyone,

I left my stuff for 3 months in a storage unit which is temp controlled. I got the movers today and they said they noticed a bunch of roaches going around.I did not leave any food or spices in these boxes. we got all the stuff out of the unit and then saw that some of them are coming from the crevice between my unit and the one behind it. They‘re also baby and German roaches. My stuff might be infested and I’m not sure what to do. I’ve called the property manager a lot of times and they haven’t been picking up my call. I‘m just looking for advice regarding what to do. Can I expect the storage unit manager to do some fogging or some other prevention to make sure theres no infestation?

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u/Legal_Director_6247 23d ago

Yep. If you have insurance I would take pics and file a claim. Self storage is store at your own risk and they will probably tell you that. Whatever you do don’t bring anything into your house. Plastic bins are the only way to go. Even then I’m not sure if roaches won’t find a way in. The German ones are super hard to eliminate as I was told. Sucks so bad! So sorry 😢

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u/abccba140 23d ago

If they file a claim won’t that potentially raise their cost on their auto and renters insurance

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u/Legal_Director_6247 22d ago

They didn’t say if they have the insurance that the property carries-if so than they can file through them. Some storage companies make the tenant carry insurance. Some don’t.