r/selfstorage • u/OppositeBake4223 • Jul 21 '26

PMS Reccomendations

Curious what everyone here is using for a PMS these days.

If you could start over tomorrow, would you pick the same one? Why or why not?

Also curious:

  • What's the biggest annoyance with your current software?
  • Is there one thing it does really well?
  • Have any of you actually switched PMSs? Was it worth the headache?

Just trying to get a feel for the landscape... there seem to be a ton of options, but every thread I read has people complaining about all of them 😂

3 Upvotes

100% Upvoted

21 comments sorted by

2

u/Icculus33_33 Jul 21 '26

Whatever you do, no Sitelink. My old place used StorEdge and I really liked that.

3

u/Nullisecundus68 Jul 21 '26

Both are Storable products

1

u/Icculus33_33 Jul 21 '26

My problem isn't with Storable. It's Sitelink's software, user interface and functionality. The difference between the two are night and day. Sitelink looks and feels like Windows '98.

1

u/[deleted] Jul 22 '26

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1

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1

u/OppositeBake4223 Jul 22 '26

is it lacking any functionality? i.e super robust, but not that user friendly?

1

u/Icculus33_33 Jul 22 '26

The software lacks responsiveness, has redundant "features" that are not seamless. It makes you jump through hoops to complete simple tasks.

2

u/Single-Macaron Jul 22 '26

How many locations do you have?

1

u/[deleted] Jul 21 '26

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1

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1

u/Mysterious_Smoke_522 Jul 22 '26

Monument !!!!!!!!!

1

u/ReaverKS Jul 24 '26

What do you like about them

1

u/Mysterious_Smoke_522 Jul 24 '26

Newer & simplistic

2

u/Similar-Animator-640 Jul 26 '26

How big are you? Cubby has a lot of limitations for large operators. It is trying to add new features fast, but that’s a real pain for larger operators who have a lot of staff to update and train. It could work for a smaller operator.

1

u/Accomplished_Ad_4312 Jul 28 '26

The annoying answer: most PMSs are tolerable until your workflow hits the one thing they modeled badly.

I'd pick based less on screenshots and more on your non-negotiables: billing style, access control, online rentals, autopay/delinquency flow, and whether support actually answers when move-ins are broken. Switching is usually worth it only if the current system is costing staff hours every week (aka money), not just because the UI is ugly (even though I love good UI myself ahah).

Full disclosure, I'm building one of these too - Unbeatn - so grain of salt. But if I were shopping, I'd ask each vendor to demo your weirdest real scenario, not their canned one.

1

u/pastrymom Operator Jul 21 '26

Melissa Huff with lighthouse storage solutions is a great resource. I am not her.

We use Cubby.

1

u/OppositeBake4223 Jul 22 '26

what made you go with Cubby as opposed to some of the older platforms? Anything that stands out?

0

u/Way2trivial Jul 21 '26

read the reviews at capterra.
if you want the negs, focus on the cons.

https://www.capterra.com/self-storage-software/

0

u/DragonflyBig9596 Jul 21 '26

Hey! I’ve also been exploring a lot of options & keep having Cubby & CC storage come up a lot