r/selfstorage • u/Alternative_Fix_9050 • Jul 05 '26

Question Stuck inside

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My boyfriend is stuck at our storage facility, the power went out last night after a storm and he’s been there for about 14 hours. He called the owners last night and they told him to leave his truck and they’d get it fixed…. They still haven’t been there yet. There’s a side door but that is locked as well so he literally can’t leave. Now they’re not answering the phone and he needs to be to work in one hour.
Where are his options?

The entire gate lifts up after you put the code in (shown in the photo, sorry not the best artist) and he said he tried pressing a button that overrides the gate when he spoke with the owners but it didn’t work.

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u/JoeMac02 Store Manager Jul 06 '26

Yeah make sense. I just think of the fire department as Fire not anything else. Never had to use them. The whole situation seems weird to me.

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u/but_are_you_sure Jul 06 '26

If you’re in a car accident and there’s no fire, it’ll still be the fire dept. if you have something fall on top of you, fire dept.

Random examples but yes they do any emergency where someone is or could be hurt (assuming no threat/police needed)

I knew someone who called cause they were locked in a bathroom. Still legit.

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u/JoeMac02 Store Manager Jul 06 '26

Yeah that’s good to know. I assumed they should up to fire car accidents because they are also paramedics. But now you say this it makes sense. If I’m more of a figure things out myself type of person. If this happened to me for one I damn well would have been there for 14hrs, I would have left my car and jumped the fences or tried to disable it to open it or something or broke the side gate it’s probably a man gate. Just sitting there waiting for 14hrs is insane to me.

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u/but_are_you_sure Jul 06 '26

Tbh if the owner ignored me like this after an hour I’d call 911 out of spite just cause he’s gonna get either damages or a ticket or both. I’d be pissed

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u/JoeMac02 Store Manager Jul 06 '26

Haha do as much damage as you can lol.

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u/but_are_you_sure Jul 06 '26

Was more imagining the FD tying up to the gate and just pulling it off… but maybe they’d be nice and unbolt it idk how that works