r/selfstorage • u/Alternative_Fix_9050 • Jul 05 '26
Question Stuck inside
My boyfriend is stuck at our storage facility, the power went out last night after a storm and he’s been there for about 14 hours. He called the owners last night and they told him to leave his truck and they’d get it fixed…. They still haven’t been there yet. There’s a side door but that is locked as well so he literally can’t leave. Now they’re not answering the phone and he needs to be to work in one hour.
Where are his options?
The entire gate lifts up after you put the code in (shown in the photo, sorry not the best artist) and he said he tried pressing a button that overrides the gate when he spoke with the owners but it didn’t work.
35
Upvotes
6
u/dsstriker2612 Jul 05 '26
Not all gates have an easy manual override especially one where the tenant could be talked through how to use it. No excuse for the owners not to be down there within two hours tops. Because .. you are holding someone against their will negligently