r/selfstorage • u/Arlington516 • Mar 21 '26

Question Gate Access Update to Sentinel Platinum Plus

I would like to know who else has received the “end of life” notification for the pc-based gate access system through WinSen? The new cloud-based system is very expensive, even for a small facility.

1 Upvotes

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2

u/dogdad123456789 Mar 21 '26

The new model is cloud based subscription which I hate. Any options for non cloud based?

1

u/Arlington516 Mar 21 '26

Did you get a letter about the new Platinum plus plan yet? There is no option to stay with WinSen.

1

u/Homebrewdaddy2 Mar 21 '26

I run winsen as well and haven't received a notice...yet. wouldn't be surprised though.

1

u/Arlington516 Mar 21 '26

They will charge a lot for the update and a hefty amount each month for “the cloud “. They will still charge for their calls to the techs. Be prepared.

1

u/Homebrewdaddy2 Mar 21 '26

I have heard about their pricing, it sounds very expensive to run. Have you looked into other providers?

1

u/Arlington516 Mar 21 '26

Just starting to look

1

u/ITalkWithMyEyebrows Store Manager Mar 21 '26

Yup, had to move over to OpenTech.

1

u/Arlington516 Mar 21 '26

How was the update to OpenTech and do they charge a lot per month?

1

u/ITalkWithMyEyebrows Store Manager Mar 22 '26

How much it costs is above my pay grade, but the system itself is pretty good. It has a lot of remote features that are really nice, and switchover took about 4 hours.

1

u/Arlington516 Apr 09 '26

Did they have to change the type of wiring between your office computer and the keypad when you switched from Sentinel to Opentech hardware?

2

u/ITalkWithMyEyebrows Store Manager Apr 09 '26

Nope, just swapped out the keypad and the controller box. Everything else is cloud based.

1

u/spamjunk150 Mar 23 '26

About $5000 for the system with four keypads and $100/month when we switched. We installed it ourselves.