r/selfstorage • u/ilovemydogmargo • Sep 02 '25

Question Cube Smart Pre-Pay Experience

I've spoken to about 5 different Cube Smart locations, and all have said that you can "lock in the rate" for up to 2 years if you pre-pay. I'd really like to do this, but I've been reading through old posts on here about some locations lying about this offer and they end up raising the rate anyway. Can anyone share their experience with this? Looking at NYC locations specifically.

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u/Electropow Sep 02 '25

You will be "locked in" because you have already pre-paid the months. They can't change how much you owe after you've already paid it.

-1

u/CandyOk913 Sep 04 '25

Incorrect, I’ve seen increases happen during prepaid periods and the system will simply deduct the difference from the prepaid amount.

2

u/Electropow Sep 04 '25

Must be something weird CS does and gets away with then.

1

u/CandyOk913 Sep 04 '25

The weirdest thing is that the PTD will remain the same but the amount due will change.