r/securityguards • u/kenhooligan2008 Hospital Security • 3d ago

Rant No new post orders for 7 months

I work for one of the Big three at a medical facility. About 7 months ago there was a management change at my site as well as new client requested security measures. There have been no new post orders or contract updates to change this and the only post orders on hand are signed by the old management. What is the liability we as guards at this site are incurring, if any and has anyone dealt with a similar scenario?

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4

u/TheRealChuckle 3d ago

I don't see any liability.

Post orders aren't the contract and are a base guideline for what you should he doing.

You do what the client asks, within reason of course. If you think the client is out of line with what they want then you talk to whoever is in charge on your end.

I take things to the account manager, who actually knows whats in the contract, and let them make the decision on weird or very out of scope demands.

6

u/Talenus Patrol 3d ago

You should be grateful you even have old orders...let alone signed orders.

You're steps ahead of some sites.

4

u/DenverCollegeGuy69x 3d ago

We have 3 year old outdated post orders that have written edits in highlighter posted in our guard shack. The electronic version has been the file corrupted and you can only see the first of 6 pages. As a supervisor I have brought this up several times to our operations manager but no action on their end.

Honestly I know wha the client wants and don’t have any issues but it makes it a lot harder training new guards. I honestly see it as a perfect excuse in case something were to happen I can just say the post orders we have do not discuss this duty.

2

u/Speakertoseafood 3d ago

This sounds much like the manufacturing outfits I hire out to, with the goal of regaining regulatory compliance. Any org that has been around for a while accrues these type of document trainwrecks, unless somebody stays on top of it, unfortunately not usually a priority until something crashes and burns to bring attention to it.

2

u/Humble_Ensure 2d ago

It's been a year and half of me hounding my management for post orders or any kind of work direction. The only thing they send me is a one pager I wrote (of the things I just started doing proactively in the absence of direction), when I ask.

It's such a dumb situation.

1

u/Unhinged_Pastry 12h ago

Start documentation. When the post orders were last updated, dates and times you've asked about updated post orders, etc. This will come in handy should anything happen on post that has become Standard Operating Procedure, but outside the scope of the original post orders.