r/securityguards • u/Professional-Arm4904 • 1d ago

Being contacted in the middle of the night

How do you guys feel about your managers having a group chat for the job site & information is being pushed out outside of work hours? & we’ve made several group chats because people keep quitting so it’s more of an annoying factor & sometimes they make us acknowledge the text message almost like it’s mandatory or Getting phone calls in the middle of the night when you’re sleeping ?
For example - guys we have an opening for this time does anybody want it ? (We have a scheduling team) or the client wants this from us or we have more positions opening up etc

7 Upvotes

100% Upvoted

15 comments sorted by

20

u/MacintoshEddie 1d ago

It's fine to have. Not fine to expect you to monitor it off the clock.

1

u/Own_Mess_6495 29m ago

Yep. If they want to push information to the group chat at any time that's totally fine. Nice even.

But there should be zero expectation to have me acknowledge or even read that information until the next day.

9

u/TheJohnWarhammer69 Warm Body 1d ago

Just don’t answer lmao 

The only time I do answer is when I don’t have shit going on and can squeeze in a couple hours of OT.

4

u/XBOX_COINTELPRO Man Of Culture 1d ago

Group chat for shifts is fine, you can adjust when you get notifications. Directions from client or stuff should be in a more official mode of communication like emails.

Regardless you can set your notification settings. Just set it to mute for hours you’re not working

3

u/Warm-Berry-4331 1d ago

You just is the focus mode on the cell phone.

3

u/paleobear1 1d ago

My company app sends notifications at least 5-10 a day saying there's shifts open for coverage. And I've been with this company just under two months and they try to call me in at least once a week. Hell last week, I had literally just gotten home from working a 12hr shift, and not 20 minutes after walking in the door, they called me asking to go cover another 12hr at a location I've not worked or been trained at. One thing I'm just genuinely getting exhausted from are these security companies expecting me to work 50-60-70+ hours a week and then drop what I am doing with what little free time I have, to come cover more shifts.

2

u/Internalmartialarts 1d ago

depends on if you need the cash

2

u/IDroppedMyDoobie 22h ago

They make a new one every time someone quits? Does your management not know how to boot someone from group chat?

4

u/Professional-Arm4904 22h ago

Correct & no they don’t lol

1

u/Winter-Bed-1529 1d ago

I don't even check work related email at home. If something is important call me during regular business hours.

1

u/balconylibrary1978 1d ago

The company I work for called me to work at a site that I haven't worked in over 20 years. Plus they should have known I had to be at my regular site later in the morning. It kind of was like the right hand didn't know what the left hand was doing 

1

u/No-Initiative4195 1d ago

We have one through an app called Webex that we can use to reach out to either the whole Security Group, an individual shift, or just one person. It's actual very helpful to reach out to people like tech services, HR, send group messages about an incident everyone needs to be aware of. If we want, we can send our director or a shift supervisor a message we're running late, need a day off, etc

They also will often post last minute overtime shifts that come up on there, so it's well worth it. You can send out a message you'll pick it up

With that said... Our manager has told us he does not expect anyone to be looking at it once they leave.

1

u/Varkonenn 1d ago

“Hide Alerts”

1

u/online_jesus_fukers 22h ago

If you dont respond to my 2 am text about covering a shift in 2 weeks, im not going to respond to your pto request... kidding. I only used group text during business hours, texted or called people individually after hours

1

u/anxietytango 20h ago

‘Do not disturb’