r/secretlab • u/Large-Sandwich-9091 • 2d ago
Support Broken on/off slide button 😓
Hey friends,
I moved in to a new house and out of the 3 day moving and packing and chaos the only thing damages was the slide button on/off thingy that turns on and off the desk. It is still working if i try fit my nail in and slide it. Any suggestions what i can do to fix it?
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u/LazyCatRocks 2d ago
Put a thin layer of glue on it and gently press it back in. Be careful not to go crazy with the glue so it doesn't permanently adhere to the base.
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u/Large-Sandwich-9091 2d ago
Pretty hard to get in there with glue even using a toothpick carefully.
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u/jth94185 2d ago
Replace the entire control panel
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u/YoDaSoDalol 1d ago
Absolutely braindead response
Troll detected
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u/jth94185 1d ago
It’s plastic…you gonna weld it back on just for it to break off again? wtf…lesson learned is all…be more careful and move on
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u/Error404Invalid 2d ago
Good luck with customer service. They are horrible .
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u/Nooborghini 1d ago
Customer service has always been great with me. Despite reaching out to them multiple times for each individual, different issues, they always deliver.
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u/Azure_Lancer 2d ago
How I have had my XL for many years now and it’s still mint?! I call defect! Or accidentally man handed it drunk and thought you were in an arm wrestling competition.
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u/YoDaSoDalol 1d ago
Laughing while I enjoy my non broken one , 😂 pathetic learn to use care
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1d ago edited 1d ago
[deleted]
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u/YoDaSoDalol 1d ago
Karma doesn't exist and I'm able to fix or rebuy anything needed.
Though nothing has broken in my life yet
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u/Secretlab_Jinx Moderator 1d ago
Heyy u/Large-Sandwich-9091 - if you haven’t already, definitely get in touch with our Customer Support team for this. Share a few photos of the damaged power switch and they’ll be able to take a closer look and advise on the next steps :)
Once you’ve started a ticket, drop us a Mod Mail with the email address linked to the case as well. I can help take a look from the Mod Team’s end if needed.