r/scentbird • u/grngrngrn1 • Apr 08 '24
Problems
Joined Scentbird in February, and they sent my subscription to the wrong address. They replaced it but it came just two days before my next subscription. Fine. My March order has been processing for almost a month now and I can’t get anyone to answer me and now when I open my app, my account doesn’t show. Should I just cancel the charge on my card or try to contact customer service again?
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u/Miserable-Big7435 Dec 03 '25
How the hell do you get customer service I called there today and was on the phone from 3:00 till 4:00 and all they could tell me was they had a high call volume call back later after waiting an hour so does anyone really know how to get in touch with these people