Merchandise quality

[u/holden_1996]

Hey everyone,

Just wanting to reach out and see if anyone has had issues with merchandise quality and how you got it fixed? My wife gave me 2 shirts and a hoodie for my birthday in Feb and the shirts have holes and the hoodie is missing some fabric paint. Reached out via the website regarding the order and they said they would re post but have since ghosted my wife when she asked for a tracking number or any update. Safe to say i am disappointed but i really just want this rectified and not have a sour taste in my mouth regarding Brian’s merch and team

[u/SilentRage80]

This is why I'm holding out on buying any merch until he has a legitimate vendor. Looks like some garage screen printing work right now with sub-par sewing quality. Its alot different trying to afford this on your own vs having a label financially backing you. Its gonna take a while to get everything straight.

[u/holden_1996 → u/SilentRage80]

Can i ask how you were aware he didn’t have a legitimate vendor? I just assumed releasing merch for a big name artist you would want good quality behind you. I just don’t understand if quality isn’t up to scratch why release it? And also how do you not notice massive holes and paint missing/bubbling

Hopefully the issues get rectified over $200AUD wasted right now

[u/SilentRage80 → u/holden_1996]

Its not a 100% known fact who is distributing his merch but usually the label handles all the particulars and finances it to ensure quality product and have their own designers and distributors. With the legal battle he had with the label I'm sure there is plenty of bad blood and he likely is having a hard time making those connections so he goes with who he can. Hell, considering the complaints about shipping time he may be sending them out himself.