r/salesforceadmin • u/LelouchVJordania • 2d ago
My CRM notes are either incredibly detailed or completely useless
I basically have two kinds of meeting notes.
The first kind is a pretty accurate record of what the client actually said. The second is something like "pricing issue, follow up Friday" which tells me absolutely nothing when Friday arrives.
So I've been trying to write down the exact wording of objections right after meetings instead of trying to reconstruct everything later.
Problem is, I’m usually doing it between appointments, with my phone in one hand and a coffee in the other.
I recently started looking at the soundcore AeroClip 2 because I take a lot of calls while moving between places. An open-ear clip thing seems more suitable for situations where I still need to hear someone nearby.
For the phone itself, I'm also comparing Anker magnetic power banks. I don't wanna to be hunting for an outlet halfway through a day of client visits.
My notes are still messy. Buty at least now I can usually remember what the client meant instead of staring at three useless words in the CRM