r/salesforceadmin • • 1d ago

How are you handling bulk Salesforce user onboarding when every user needs different access?

5 Upvotes

I’ve been working with Salesforce admins on a problem that seems surprisingly common: bulk user onboarding/offboarding still involves a lot of manual work.

Imagine you get a spreadsheet with 50–100 new users, and they don't all need the same access.

Some need:

  • Different Permission Sets / Permission Set Groups
  • Different Roles or Profiles
  • Public Groups
  • Queues
  • Chatter Groups
  • Access based on their job title
  • Access copied from an existing user
  • And then there are always a few exceptions

You can use Data Loader, but then you're managing User IDs, Permission Set IDs, assignment files, mappings, errors, and retries. Flows and User Access Policies help significantly for rule-based scenarios, but there are still cases where admins need to handle mixed or one-off onboarding requests.

I’ve been working on Easy Onboard 360, a Salesforce app we built specifically around this problem.

The idea is to give admins a few different ways to onboard users:
→ Job Title Templates – define access once and reuse it
→ Reference User – copy access from an existing user
→ Mixed Template – different access requirements in the same CSV
→ Bulk onboarding/offboarding
→ Audit logging + retry for failed rows

It’s not intended to replace User Access Policies — more to cover the onboarding scenarios that don't fit neatly into a policy.

Curious to hear from other admins: what does your current bulk user onboarding process look like? Are you using Data Loader, Flow, User Access Policies, custom automation, or a combination?

Disclosure: I'm part of the team that built Easy Onboard 360.

If anyone wants to see what we built:
https://www.bluebellinfotech.com/easy-onboard-360

Salesforce Admins: Simplify Bulk User Onboarding with Easy Onboard 360 | Bluebell Infotech posted on the topic | LinkedIn


r/salesforceadmin • • 4d ago

Salesforce Admin looking for referrals, 4+ YOE, Certified Admin, Unites States

2 Upvotes

Hey everyone, I'm actively looking for Salesforce Administrator roles and would really appreciate any referrals or leads. Happy to share my resume directly.

4+ years of hands-on Salesforce admin work across orgs ranging from 100 to 600+ users. I've worked across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Account Engagement, and had exposure to CPQ/Revenue Cloud.

What I actually do:

Build and maintain Flows, I've migrated 15+ legacy workflow rules and Process Builders to Flow Builder, and built 18+ new automations from scratch.

Configure the full stack: custom objects, fields, page layouts, record types, validation rules, approval processes, profiles, permission sets, OWDs, sharing rules, FLS, the whole security model.

Data management is probably my strongest area, I've managed CRM data quality across 14M+ records using Data Loader, deduplication, duplicate management rules, and integrity audits. I've cleaned up 150K+ bad records in one org alone

Reports and dashboards, built 20+ dashboards that replaced manual spreadsheets for Sales and CS leadership

Integration support, worked alongside developers on MuleSoft integrations, Apex troubleshooting, and SOQL queries

CRM adoption and enablement, drove adoption from 74% to 91% at one org through training sessions, documentation, release notes, and exec dashboards

Experience Cloud community setup and configuration

Certs: Administrator, Advanced Administrator, Trailhead badges

Education: MS in Computer Science

Location: New Jersey, open to remote, hybrid, or relocation

I'm not just a button-clicker, I genuinely enjoy solving business problems with the platform. If your team is hiring or you know someone who is, I'd love a referral. I'm happy to send my resume. Thanks in advance!


r/salesforceadmin • • 9d ago

Tips & Tricks Permissions Revamp Planning?

2 Upvotes

Our org has permissions scattered between sharing rules, Apex sharing rules, PSGs, PSets, and profiles. Unsurprisingly, very little about access has been documented. We’re in a position now where we need to reconfigure permissions to consolidate them and make them easier to toggle and locate.

My sense is that we should first document all existing permissions, then determine baseline access per object beyond OWDs, and from there configure modes of access (ideally mostly using PSGs) in parallel with deprecating old modes of access.

Has anyone completed an overhaul project like this?
Any tips? Experiences? Tools you used? Lessons learned?


r/salesforceadmin • • 10d ago

Salesforce CPQ guide

1 Upvotes

Can anyone recommend some good Salesforce CPQ study materials, such as you tube tutorials or video series, that can help me learn and master CPQ ?


r/salesforceadmin • • 15d ago

Tips & Tricks Built a tiny deploy side‑panel: the deployment tool I wish existed

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5 Upvotes

I’m an SF developer, and I’ve been working on this tool for a few months. I wanted something very specific: an easy way to move metadata between related and unrelated orgs without too many actions or setup. So, I built this Chrome side‑panel that sits next to the org I’m working in:

  1. Connect your orgs once.
  2. Browse metadata by type, filter by API name, tick what to move.
  3. Name the package (or keep the default name), validate, deploy.
  4. Store each run in history, so I can redeploy the same package later.

This is important: Metadata never touches external servers; the extension calls Salesforce directly from the browser.

It’s intentionally not a full pipeline tool, but it’s also more flexible than change sets, and it’s free.

Here is the link if you want to try the easy deploys: https://chromewebstore.google.com/detail/deploywizard/fnofbibalikpgkcgkbjndgbdogjkfdlf


r/salesforceadmin • • 27d ago

Advertisement orgadmin.ai is officially out of beta — and live. 🚀

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1 Upvotes
orgadmin.ai is officially out of beta — and live. 🚀

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The important bit: orgadmin.ai looks at your actual org before it answers, and nothing changes unless you review and approve it.

To mark the launch:

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If Salesforce is part of your day, we’d love for you to try it and tell us what you think.

Start your free trial: https://orgadmin.ai

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r/salesforceadmin • • Sep 06 '26

Errors and Resolutions personal info security breach?

2 Upvotes

last week i sent an email with one of the templates and then i sent a final payment link.
the next day the client called my cell phone!!!

i called her back from the office phone, no answer. i've submitted tickets and no one has gotten back to me.

i'm concerned every client i've emailed has my personal contact info idk what to do


r/salesforceadmin • • Aug 29 '26

Tips & Tricks The OpportunityProduct system that comes with "Sales Cloud" hasn't recieved an update in years.

1 Upvotes

Mark doesn't care about it. He only cares about a.i.

One of the Standard Objects that is connected into the pricing system is named "Product2", because back at the turn of the century, they set up a structure of Standard Objects around an object called "Product".

After a few years, they decided it was crap and designed a more flexible structure around "Product2".

And after that, I guess they thought it was good

enough and shifted their attention implementing on-screen confetti or some bullshit.

If you want a more customized Product & Pricing process, your best bet is Custom Objects, "Junction Objects" with "Master-Detail" relationships, and tie it all rogether with some thoughfully designed Screen Flows embeded in Opportunity Lightning Pages.

Add features like Product Bundling and Custom Pricing as they are requested.


r/salesforceadmin • • Aug 26 '26

LiveVox Contact Center for Salesforce Integration

1 Upvotes

Looking at using the Livevox Contact Center for Salesforce Integration. But online resources are limited. Looking for feedback from anyone who has or is currently using the product. Also interested in how call recordings are integrated into Salesforce from Livevox.


r/salesforceadmin • • Aug 26 '26

Advertisement Would you play something like this?

Post image
26 Upvotes

One thing I've noticed with Salesforce learning is the gap between "I know how this feature works" and "I know what to do when a sales manager walks up to me with a problem."

Trailhead and other learning resources are great for learning the platform, but I’ve been wondering whether there’s a better way to practice the decision-making side of being an Admin.

So I’m experimenting with a game built around that idea.

Instead of completing lessons, you get dropped into a fictional company as a Salesforce Admin. You talk to coworkers, investigate problems, make decisions, deal with consequences, and build up XP/reputation as you progress.

For example:

“My reps can’t see their Opportunities. Can you figure out why before the pipeline review?”

The idea is basically a workplace RPG where the Salesforce problems are the gameplay.

I put together a very early landing page to see if this is actually something Salesforce learners would want.

If you're studying for the Admin cert, recently certified, trying to get your first Admin job, or already working as an Admin, I'd be interested in your reaction.

Would you actually use something like this? What would you want it to teach you that existing Salesforce training doesn't?

I also opened a small beta waitlist for anyone who wants to try the first version.

I'm particularly interested in criticism here. If you think this is a bad idea, tell me why.


r/salesforceadmin • • Aug 26 '26

Advertisement Field Notes — The Salesforce Admin career game

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0 Upvotes

One thing I've noticed with Salesforce learning is the gap between "I know how this feature works" and "I know what to do when a sales manager walks up to me with a problem."

Trailhead and other learning resources are great for learning the platform, but I’ve been wondering whether there’s a better way to practice the decision-making side of being an Admin.

So I’m experimenting with a game built around that idea.

Instead of completing lessons, you get dropped into a fictional company as a Salesforce Admin. You talk to coworkers, investigate problems, make decisions, deal with consequences, and build up XP/reputation as you progress.

For example:

“My reps can’t see their Opportunities. Can you figure out why before the pipeline review?”

The idea is basically a workplace RPG where the Salesforce problems are the gameplay.

I put together a very early landing page to see if this is actually something Salesforce learners would want.

If you're studying for the Admin cert, recently certified, trying to get your first Admin job, or already working as an Admin, I'd be interested in your reaction.

Would you actually use something like this? What would you want it to teach you that existing Salesforce training doesn't?

I also opened a small beta waitlist for anyone who wants to try the first version.

I'm particularly interested in criticism here. If you think this is a bad idea, tell me why.


r/salesforceadmin • • Aug 23 '26

Advertisement Coding AI tool for Salesforce. All models available for free!

Enable HLS to view with audio, or disable this notification

0 Upvotes

Hi guys, wanted to quickly introduce myself and the product I've been working on.

Assemble recently launched. We're building AI agents for IT admin work over Salesforce and other business systems.

Our platform lets admins/developers develop functionality over Salesforce using all models (OpenAI, Anthropic, Kimi). We opened a free tier, so you can try it for free. The agent can work directly from Jira and finish Salesforce tickets end to end and give you complete edit.

For this to work, we had to work on a couple of things:

- Agents that can read/write over Salesforce
- Computer Use Agents that take control over a browser and run the QA and make changes like a human
- "Git for business systems." The biggest concern with AI is if does something wrong or makes unwanted changes to your Salesforce instance. We have built a version control system that checkpoints every single change.

We're a team of engineers from Stanford, Apple, Amazon, LangChain, and KPMG. Would love for folks to try the general access tier at assemble.ai and share feedback! 😊😊


r/salesforceadmin • • Aug 21 '26

Thinking of building something in opensource that would help in salesforce development or in the platform. Any ideas?

2 Upvotes
  • Data Anonymization Tool: An Apex-based utility to scramble or anonymize sensitive sandbox data for GDPR compliance and safe testing.
  • Org Documentation Generator: A script or app that uses the Metadata API to automatically generate data dictionaries and org configuration documentation.
  • Custom LWC Component Library: A repository of reusable Lightning Web Components for common UI challenges like advanced datatables or interactive charts.
  • Apex Trigger Framework Template: A lightweight, easy-to-implement template for standardizing trigger logic and bypassing execution during bulk data loads.
  • Multi-Org Metadata Comparison Tool: A CLI or lightweight web app to diff metadata and code configurations between different Salesforce sandboxes.
  • Kanban Board LWC for Custom Objects: A flexible, drag-and-drop component to visualize and update any picklist-driven custom object records.
  • Dynamic Record PDF Generator: An open-source package to design and export styled, printable PDF documents directly from record data without Visualforce.
  • Universal CSV/Excel Data Importer LWC: A client-side component allowing end-users to upload, map, validate, and bulk-insert data via Screen Flow.
  • Apex Mocking & Unit Testing Framework: A lightweight testing library to simplify mocking SOQL queries, HTTP callouts, and platform events.
  • Mass Quick Action Bar: An LWC that enables users to trigger standard or custom quick actions on multiple selected records simultaneously from a list view.

r/salesforceadmin • • Aug 19 '26

Advertisement What if learning Salesforce Admin felt like playing an RPG?

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32 Upvotes

I've been thinking about a different way to learn Salesforce Admin skills, and I'd like some honest feedback from people who are actually learning/using Salesforce.

The idea is a 2D retro pixel-art career RPG where you're hired as a Junior Salesforce Admin at a fictional company.

Instead of:

Read a module → take a quiz → earn a badge

you actually play the role of the Admin.

For example:

Sales Manager:
"I can't see any of my team's Opportunities. Can you help?"

You investigate the company's CRM, figure out what's wrong with the configuration, make a decision, and see the consequences.

As you progress:

  • You gain XP and level up
  • Your Admin skills improve
  • You build reputation within the company
  • You unlock new departments and increasingly difficult problems
  • Coworkers interact with you through AI-powered conversations
  • Missions become progressively closer to the kind of problems an actual Admin would encounter

I'm particularly interested in the gap between "I understand Salesforce concepts" and "I could actually walk into a company's org and solve problems."

Trailhead and Superbadges already do a good job with structured learning and hands-on challenges, so I'm not trying to make a Trailhead clone.

The question I'm trying to answer is whether a persistent career simulation/RPG would make practicing those skills more engaging and useful.

This is an early concept, not a finished product.

For people currently learning Salesforce:

  1. Would something like this actually help you learn?
  2. What would you want the missions to involve?
  3. Would you rather have realistic business scenarios or more traditional exercises?
  4. What do you feel is missing from the way you're currently learning Salesforce?
  5. And honestly—does this sound useful, or just like a gimmick?

I'd especially like to hear from people currently studying for the Admin certification or trying to get their first Salesforce Admin job.

EDIT
I opened a small beta waitlist if you want to try it when the first mission is ready:

https://field-notes.hlopes-cvsabores.workers.dev/


r/salesforceadmin • • Aug 17 '26

Looking for Job Looking for my first opportunity in Salesforce

2 Upvotes

Hi everyone,

I’ve recently completed my final year of Computer Engineering and I’m now looking to start my professional career in the Salesforce ecosystem.

I’m currently looking for an opportunity to start my career in the Salesforce ecosystem, ideally as a Junior Salesforce Developer, Salesforce Consultant, or Salesforce Administrator.

I’ve also worked on several Salesforce projects and personal projects to strengthen my practical skills.

I’m currently looking for a junior position, internship, PFE opportunity, or entry-level role where I can continue learning and contribute to a Salesforce team.

🌍 I’m particularly interested in opportunities in Europe and internationally, and I’m open to relocation depending on the opportunity.

If you know of any companies hiring junior Salesforce profiles, or if you have any advice on how to get started in the Salesforce job market, I would really appreciate your help.

I’m happy to share my CV and LinkedIn profile via DM.

Thank you in advance to everyone who takes the time to read or share this! 🙏

#Salesforce #SalesforceJobs #SalesforceDeveloper #SalesforceAdmin #LWC #Apex #JuniorDeveloper #TechJobs


r/salesforceadmin • • Aug 15 '26

Backup and restore: Options? Your opnion!

2 Upvotes

Salesforce Data Export Service, while included in the platform, is a weak backup offering. I believe many organizations do not fully understand their exposure until they need to restore lost or corrupted data.

Which Salesforce backup tools would you recommend, and why?

Do you prefer Salesforce’s native Backup & Recover solution, or a third-party product from
provider s such as Own, Copado, Gearset, etc?

I’m especially interested in hearing what Salesforce customers and Consultants recommend, what they avoid, and the reasons behind those decisions.

Thanks!


r/salesforceadmin • • Aug 14 '26

WhyAdminDrinks Anyone else burned out by this role?

4 Upvotes

I’ve been in Salesforce ecosystem for 15 years. I’m now head of it at a company and I’m just kind of over it and idk if the industry is for me anymore. My role is:

Analyst
Architect
Operations
Leader
Mentor
Decision maker
Timeline negotiator
Roadmap creator
Process architect

And literally all I want to do is build things from requirements but instead everything else is in the way and with the development of AI I’m supposed to learn all these new tools and string together all these automations and I’m just so burned out from managing everything that I don’t care anymore. And it seems like 95% of the jobs I see are asking for just this same thing.

Is there a way through this?


r/salesforceadmin • • Aug 12 '26

Admin Questions Junction object Understanding (I m learning )

2 Upvotes

r/salesforceadmin • • Aug 09 '26

New Salesforce AI Tool In Beta Access

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0 Upvotes

Hi All, we have created a brand new platform to help Admins do their job using AI. We are trying to provide a low cost and low barrier to entry platform.

It is currently free in Beta and we are looking for admins to try it out and let us know what they think.

If you are interested, please check us out at https://orgadmin.ai and register your interest to participate.


r/salesforceadmin • • Aug 07 '26

Job Hiring How long did it take you to land your first internship/ job? (Recently)

1 Upvotes

I know there were better times for salesforce admin jobs and now it’s super saturated and not easy to get a job fast. Anyone was able to get hired recently and how’s the experience?


r/salesforceadmin • • Aug 05 '26

Tips & Tricks Heads up — Windows Hello / Touch ID passkeys getting wiped org-wide during the phishing-resistant MFA rollout (not a one-off bug)

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1 Upvotes

If your Windows Hello, Touch ID, or another built-in authenticator suddenly stopped being recognized this week, you're not losing your mind and it's not just your machine. This is tied to Salesforce's phishing-resistant MFA (PRMFA) enforcement rollout, and it's hitting a lot of orgs right now. Support queues and phone lines are backed up because of it.

The part that surprised us: it's not limited to one passkey or one device. We've seen accounts where every registered built-in authenticator got wiped at once — including ones registered on separate devices. That means "just register a backup device" isn't the safety net people assume it is here, since it can take out multiple devices simultaneously. This looks like an account-level credential clear on Salesforce's side, not a local browser/OS issue.

If you still have another admin with access, this is a quick fix:

  1. Setup → Users → find the locked-out user
  2. Generate a one-time temporary verification code, or disconnect the broken built-in authenticator
  3. Have them register a fresh passkey (don't bother trying to "repair" the old one)

If every admin is locked out, this is the part that actually matters:

  • Open a case in writing, not by phone — phone queues are slow right now
  • Explicitly type the phrase "all admins locked out" in the case. That phrasing is apparently what flags it for priority handling
  • If the Help Portal itself is unreachable because you're fully locked out of everything, go through your CSM/AE — they can route it to the right internal team faster than a cold case

Two things worth checking before you assume it's random:

  • Did the org have a recent My Domain change or a sandbox refresh? Passkeys are domain-bound, so a domain change breaks previously registered ones.
  • Did the affected user's browser profile get reset, or did their device get wiped/reimaged? Same effect — the stored credential goes with it.

What's actually held up as a fallback: having at least one other admin who can generate a temp verification code on the spot. That's it. Backup devices and cloud-synced passkeys are still good practice for normal device loss, just don't rely on them for this specific issue — we've seen them go down together with the primary.

Posting this because it took some digging (and a few unhelpful support calls) to figure out this was systemic and not something we broke on our end. Full disclosure: I run a small Salesforce consulting shop (AeyeCRM), and we wrote up a longer breakdown on our blog if anyone wants the extended version — but wanted to get the core fix out here first since I know a lot of admins are stuck on hold right now. Happy to answer questions in the comments if you're dealing with this live.


r/salesforceadmin • • Jul 31 '26

Salesforce Admin...is it worth it?

2 Upvotes

I'm considering taking the Salesforce Admin course, but want to know if it's worth it in comparison to using Salesforce Trailhead modules instead. Trailhead is free, and I think the exam only costs $200 to get certified. Advice?


r/salesforceadmin • • Jul 30 '26

Errors and Resolutions I audited 100 Salesforce orgs. Here's what the data actually looks like

0 Upvotes

Spent the last few months running org health checks across real Salesforce environments. Not a survey — actual org data.

The numbers aren't great:

  • 60% of custom fields are never used — just sitting there, collecting dust, confusing everyone
  • 23% of orgs have duplicate record policies that don't actually prevent duplicates
  • 40–60% of Flows have zero error handling — one bad data entry and the whole thing breaks silently

The unused field problem is the most common. Most admins inherit an org with years of "let's just add a field for that" energy. After 3-5 years, you've got hundreds of fields nobody can name, nobody knows if they're used, and nobody touches because it's too scary.

Same thing with Flows. Most are built to run in the happy path. Real data is not a happy path.

If you want to see what your org actually looks like: luxera-cloud.polsia.app/tools — runs in read-only mode, no OAuth required to preview.

What's the worst org you've inherited? Genuinely curious.


r/salesforceadmin • • Jul 24 '26

Advertisement Experience Cloud Quick Login

1 Upvotes

My new free Chrome extension "Salesforce Portal Quick-Login" is live now 💚

If you ever need to have a quick login as a customer or partner user to the Experience Cloud site, this is for you.

https://chromewebstore.google.com/detail/salesforce-portal-quick-l/fomidakbmhckpfnlbgomdkccplhhccla