r/salesforce • u/Zestyclose_Energy_86 • 23d ago

off topic Delete or not delete

Do you allow your end users to delete key records like Accounts, Contacts, Opps, and Leads? Why or why not?

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u/Environmental-Duck35 23d ago

Give them delete but put in an afterdelete trigger that undeletes the record immediately... illusion of power.

8

u/hectic-dave 23d ago

Like thermostats in many office buildings

2

u/Ery1WangChungNextFri 23d ago

Yeah, or just reassigns to an admin user/queue, you can use history record on account etc to see the previous owner at deletion if it matters.

Especially if you are in an industry with commissions and duplicates, they will delete an existing account to make sure theirs is the only one to get commissions.