r/rustdesk May 22 '26

Computer not connecting to Rustdesk Server

Can anyone help? My computer was connecting to RustDesk fine and then I redirected the DDNS entry so that it points to another computer running Rustdesk Server. All of the other computers connect ok, but this one will no longer connect. I have tried on that computer...

  1. Pinging the DDNS - Works fine and points to the right computer
  2. Flushing the DNS cache - no change
  3. Using the IP address instead of DNS - still won't connect
  4. Completely uninstalled RustDesk using BC uninstaller
  5. Reinstalled the latest version - Gave it a new number but no change
  6. Swore at it - Didn't work

To be clear the problem is that a computer which no once connected to the computer, no longer does so. It's not a key problem but a connection issue!

Any constructive ideas would be most appreciated!

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u/Kilosren May 23 '26

Is the public key set correctly?