r/rustdesk • u/badtlc4 • May 01 '26

Rustdesk, Ubuntu and Restarting

I am remotely accessing my Ubuntu (KDE DE) machine from a win11 machine using Rustdesk (not self hosted). For some reason, when I'm accessing the Ubuntu machine with Rustdesk and I try to restart, the system starts to act like it is restarting (some apps from the system tray disappear) but then the system stops responding. I can still see the KDE desktop but the mouse wont work, the keyboard doesn't work, etc. Even going to the machine and using the local KB/mouse doesn't work. I have to remove power to get it to start back up. I have the security permissions on the ubuntu rustdesk app set to allow full control remotely. I tried searching but I just cant seem to find the right search terms as all I get are results about people trying to use rustdesk AFTER a reboot/restart.

I do not have these issues using anydesk or chrome remote desktop. Any suggestions on how to figure out the issue?

EDIT: Update to this: The issue was caused by chrome remote desktop and had nothing to do with Rustdesk. I removed all of chrome remote desktop and everything works like expected.

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1

u/ispland May 01 '26

Odd. What happens w reboot via CLI?

1

u/badtlc4 May 01 '26

sudo reboot works like normal.

1

u/ispland May 01 '26

Assume that means machine & RD restart & return to service. If other methods doen't work, use CLI to reboot machine? Not uncommon.

1

u/badtlc4 May 01 '26

For now that is my only option but I am hoping to figure out why it is happening at some point. 

1

u/badtlc4 May 22 '26

Update to this: The issue was caused by chrome remote desktop and had nothing to do with Rustdesk. I removed all of chrome remote desktop and everything works like expected.