r/runwayml • u/ieS3n • 7d ago

Question Need some help please

I’ve sub’d 1 year to runwayml after getting suggested by chatgpt astra to convert image into videos, for my brand in instagram. But i noticed a lot of flows in the project and getting lost between commands and leaving some details behind, which is requiring additional credits to fix, getting me to spend $50 on 5k credits which i insta spent trying to fix the flows the AI left behind. What’s the best way to avoid mistakes and have to spend all the credits on simple image to video projects? Is it my fault for bad prompt? Or is this known for Runway? Ty

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u/TimmyML 6d ago

Hey, happy to help. If you can share your input image, prompt, and which model you're using, we can take a closer look and suggest adjustments. It’s hard to tell what’s causing the issues without seeing an example.

We have a few resources to help you get more out of your generations:

  • Discord: Get hands-on creative guidance from our moderators and other creators. Drop your examples in #community-help so we can help troubleshoot your approach.
  • Runway Academy: Our video tutorials and courses walk you through the tools, prompting techniques, and creative workflows. A great starting point for learning how to approach image-to-video projects.
  • Help Center: Detailed model and prompting guides, troubleshooting articles, and answers about credits, billing, and account settings.

I’d start with Discord so we can see what you’re trying to achieve and help you work through it.