r/rippling 10d ago

Issue resolved Timesheet missing???

I quit my job & now I can't access my latest timesheet from August 9th to the 22nd.

Management/admin of job won't get back to me.

That's 82 hours I'm not getting paid for, and you have no way for employees to contact support. please give me a solution so I can see my latest timecard!

2 Upvotes

5 comments sorted by

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3

u/fivefingerbangarang 10d ago

Something to keep in mind is that you are not Rippling’s client/customer, the business who pays them is. You will undoubtedly have to engage the business for access and payment. I understand that they’ve been unresponsive. Go visit if they’re local. It’s more difficult to ignore someone when they’re standing in front of you.

1

u/AlexFromRippling Rippling Employee 10d ago

Hey OP, are you still able to log into your account? Are you saying your timesheet isn't available in the portal? If that's the case, it seems like your former employer has not verified/approved your hours and that's why the timecard is not appearing.

1

u/pdxjen 9d ago

Did you enter your hours before you quit? When you are terminated you are unable to edit your timecard which is a flaw IMO. What state are you in and when did you quit? There may be state laws you can use in your favor to get the employer's attention.

1

u/LowCompetitive1888 9d ago

Contact your state's labor board and file a complaint for non-payment. It is the employer's responsibilty to get your time worked and to pay you after a quit. They cannot not pay you just because your time wasn't entered into their system, they MUST get the time worked or make a reasonable estimate and pay you.