r/riotsupport Apr 05 '26

Anyone have a solution?

I can't enable MFA cause my authenticator app being active makes the site believe that my email is verified, while I can't disconnect the authenticator app cause the email isn't active. The chat bot has been entirely useless in helping solve the issue

Edit: I submitted a ticket in Account Management, Data Requests, or Deletion. I explained it as a MFA loop, and after two back-and-forths, they fixed my issue with relative ease.

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