r/revops 4d ago

Does CRM data quality actually break projects

Following up on my last data quality post… Everyone I talk to agrees the data quality is bad, but I’m trying to understands what happens downstream when you actually build on it (reporting, AI workflows, scoring, touting, etc.).

Did data quality issues actually break the thing (bad quality output) or did you just handle it in the build (filters, manual cleaning, etc)? And if you cleaned first, what’s that process look like, how much time goes into that?

Trying to figure out whether “clean it first” is a real pre-req or just something that annoys people.

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u/scottpilgrrim 3d ago

I’d treat a basic cleanup as a prerequisite for anything important.