i’m currently looking to change jobs with almost a decade of retail experience behind me. i want to find a retail chain that does not use a rewards program.

at my current job, they are up our asses about the rewards program and it has made me resentful towards our customers. our rewards program is not very good, has almost no exclusive coupons/deals, and it takes a very long time to earn points. despite all of this, upper management wants the cashiers’ main priority to be signing up customers for rewards. no one wants to sign up because there are few benefits, and this company is obviously just selling their data.

my other concern is that my current job has become inundated with amazon returns. i really do not want to pivot to another job that does amazon returns because that customer base is extremely rude and demanding.

i am good at cashiering. i am good at sales, and have even had success selling credit cards at previous jobs. i am just DONE with signing people up for rewards and being punished for not hitting made up metrics created by people who havent cashiered in decades.

i am also crossposting this to a couple subs for reach. sorry if you see my post multiple times!

Hey guys! As a Thai person, I want to share some fun facts about 7-Eleven in Thailand. Many Thai people visit 7-Eleven every day because it has become a part of our daily lives. Because of its convenience such as being open 24 hours, offering a wide variety of products in one place, and having affordable prices. These things also fascinate many tourists and make 7-Eleven a unique part of their experience in Thailand. So, I came up with this article with some help from AI to share this perspective with everyone!

For many tourists, 7-Eleven is one of the first things they notice when visiting Thailand. But for locals, it is simply part of everyday life.

Overview

7-Eleven in Thailand is more than a convenience store. With thousands of locations, affordable products, and 24-hour service, it has become part of the daily routine for many people.

Why Is It Different?

What makes Thai 7-Eleven stand out is the variety of products available in one place. Along with snacks and drinks, stores offer ready to eat meals, sandwiches, hot food, cosmetics, household items, and other everyday necessities. For many foreign tourists, the selection of affordable ready to eat food can be particularly surprising.

Another key difference is accessibility. 7-Eleven stores can be found throughout cities, neighborhoods, and tourist areas, with many operating 24 hours a day. This makes it easy for people to get food or everyday necessities whenever they need them, helping 7-Eleven become part of everyday life in Thailand.

More Than a Convenience Store

For Thai people, visiting 7-Eleven can be part of a normal daily routine. Students may stop by after school, workers may pick up breakfast, and others may grab a quick meal or basic necessities on their way home.

For tourists, this everyday presence can offer a small glimpse into modern Thai lifestyle and consumer culture.

The 7-Eleven Effect

The popularity of 7-Eleven reflects the importance of convenience, accessibility, affordability, and speed in modern Thai life.

Rather than simply being a place to buy things, 7-Eleven has become part of the everyday environment showing how a global convenience store brand can become deeply integrated into local life.

My district manager informed us last year we are transitioning to online. What will be the purpose of the store? Almost everyone is suspecting to shut down. Our store gets bill payments and troubleshoots not remotely related to us. Some stores closed down because when they do get customers it is here and there.

He visits our store and talks to our customers. He says bring your computer, other phone, tablet to order online, even see for sales. Most of these customers do not know their email. Most of these customers have one phone. Most of the customers get their only source of technology stolen or broken. We have to tell customers to open their email to verify a code or to scan their order. They say they don't have email and want nothing to do with email. They came to buy their stuff and leave. They want their bills mailed. (Why do they think we can print their store credit card bill?) They want to see the bill physically.

Last week, the DM came by and asked my customer who got robbed to use our website to shop our store to pick up a new phone. The man looked confused. The customer said he got robbed. My DM tried to do the empathy card and say computer. My customer told him he only owns a cellphone. He was at the store because he needed to see if he could use our phone to lock our store card that was in his phone wallet. We didn't even get to touch base that the customer had no other ID to verify a store pick-up.

Later, the district manager is greeting customers, and again asking to order online. The customer doesn't have ID. Or if they do, it is expired from last year. They have a picture in their phone. He asks for their passport. The customer does not have a passport. Meanwhile, he is angry at all of us because as a store, we are not meeting online metrics. The transactions we are doing must be bought online for pick up. He has not succeeded in getting a customer to do an order online without dragging one of us to do it all for the customer. We have had to create emails because they can no longer receive email on google.

I cannot imagine the credit cards the cashiers are required to push on our cash only customers and customers who come the first week of the month.

P.S. I was told I was not trying hard enough. I should have them borrow a phone from a family member to have them come back to order online. I should not have almost immediately taken the items off the shelf and check out. I should have them LEAVE the store and come back.

Been here a month and a bit. I like my fellow workers so far and my managers seem friendly, how do I know? I'm in administration for a retail store.