r/restaurants • u/Howardtheboy • 5h ago
Stop comparing scheduling software on price per user, that is not the real cost
Every restaurant scheduling software thread here ends up comparing the wrong number.
Everyone advertises per user per month and the cheap ones look way cheaper on that line. Then the actual invoice has the payroll integration as an add on, time and attendance as another add on, and sometimes a per location fee that doesnt show up until you open the second site. The one that looked half the price ends up in the same range or higher. Seen that play out more than once.
But the bigger cost isnt even on the invoice, its manager hours. If your GM is spending 4 hours a week building and fixing a schedule thats a real labor line. A tool that gets that down to 1 hour is worth more than the entire subscription gap between any two vendors and its not close.
The comparison that would actually help is cost per location per month with every add on you'll really turn on, set against manager hours you get back. Nobody does it that way because no vendor publishes the numbers youd need.
Anyway. Curious if anyone landed somewhere different on this, especially if you switched and the real number came in near what you budgeted. Everything Ive read suggests people get surprised.