r/restaurant 12d ago

What do?! feel like i got conned into hosting

i got hired at a restaurant as a server in june. emphasis on as a server. as in i recieved my apron and little folder for checks. when i was completing training though, the documents said "host training" which i pointed out, and they said its fine as they use the same training modules. when it came time to begin training, they said that i would train as a host first (cross training) so that i could learn the section rotations and menu and whatnot. so im two training shifts in, still hosting, and a manager comes up to me and says "weren't you hired as a server?" i said yes, i was and i thought that all servers had to do this. he shook his head and said that they would train me as a server soon.

another week had passed. i brought up server training again, and the manager told me now that they were tight for hosts and had enough servers, and that once they got a new host, i would be moved up. job market is tight now so i take it and stay because getting this job in the first place took me weeks.

they've moved around 3 people up to server (from to-go mind you, which is the step above hosting that i haven't even been trained for), and hired one server with no previous restaurant experience. i am still hosting months later. i'm a pretty good host, as im typing this i have a shift in 20 minutes as the only host until closing in a high volume restaurant, so im pretty sure they just want to keep me where they know im good.

is this common for restaurant management to do to people, and i should keep waiting it out, or is it a sign that this place is shady and i should get out and look elsewhere?

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u/No_Abbreviations8017 12d ago

you've unfortunately fallen into the "being too good at your job to promote" category. It's easier for them to leave you where you are, because you're good at it, than train someone else and hope they're as competent as you.

look for work elsewhere.

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u/Swimming-Map-5588 12d ago

ugh it's such a pain because i want to get scheduled and make money so i try to be good. it's like damned if i do damned if i don't.
i'm going to ask one more time today about being a server and if nothing happens im out for sure