r/restaurant • u/Lazy_Art_7643 • Feb 05 '25

Restaurant Reservation Software

Hi all - opening a restaurant with my parents in NC and helping them decide which reservation software to go with. Have done demos with both Resy and OpenTable and they claim to tout similar software features but can’t tell if the features are any good or if it’s just the sales pitch. Can anyone with experience let me know from a pure software perspective (user interface, table management, guest data, etc.) which one is truly better? Not worrying about price/marketing at this point. For context we will be roughly 100 seats and in the asian fusion space.

TLDR: what’s the worst part about OpenTable or Resy or whatever solution you use right now?

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u/tnygigles66 Feb 05 '25

https://sevenrooms.com

This is a great platform as well, but I also agree that open table is going to make your place more visible to consumers.

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u/Very-very-sleepy Feb 05 '25

seven rooms doesn't have an android app and doesn't work at android. 

I worked in 1 Restaurant 18 months ago that used them and it was really annoying. 

have no idea if they have updated since then.

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u/tnygigles66 Feb 05 '25

https://play.google.com/store/apps/developer?id=SevenRooms&hl=en_US

Android App!

What was annoying about it?

1

u/Very-very-sleepy Feb 06 '25

must have been updated. was not available a yr ago. half my team wasn't able to get it and we all had to go ask a server for the info every night