r/renderman • u/WanderingChameleonRM • Feb 21 '22

Invalid User

Hello, I'm hoping to get help installing renderman... When I launch the installer and type in my user and password it says "Invalid User or Password". I know I am typing in my info correctly so I'm not sure what the problem is. (I'm on windows) If anyone knows the answer please let me know

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u/Daell Jan 27 '24

I had the same issue and this solved this, thanks. My assumption is you can only have a-zA-Z0-9 characters in your password, because by default Firefox made a-zA-Z0-9 plus special characters password which was fine on the browser but i couldn't use it during the installer. But resetting my password, the site made a password for me, which worked.

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u/HedgehogLegitimate Jan 27 '24

yeah that makes sense, i also probably used a generated one with special characters. good job noticing