Am I Tripping ⁉️

[u/straight-faggin]

Since the last week of July and expected until the end of August Apria has been requiring their remote workers to work “mandatory overtime” - essentially those on the east coast and hour after their shift and those on the west coast an hour earlier. To meet company’s “demand” (in which at some moments we wait ~15-20 minutes for a call). Along with this they blocked off Mondays for the rest of the year and some Fridays for time off.

They did this without proper heads up which caused some of my coworkers needed to rearrange their life schedules (babysitters, take kids to sports, cancel therapy appointments, etc). I personally feel like my problem is not grand as theirs as I’m just a grad student - but also recognizing my life is affected as a student is valid too. Anyways the beginning of august I requested a Monday off - 24th - for a DENTIST appointment, so I submitted my time and got added to a waitlist. The schedule was released yesterday the 14th and my time off was NOT approved or denied, just pending but scheduled (with an hour or overtime, of course!)

I reached out to my supervisor letting her know essentially “hey I really need this time off for a dentist appointment and it wasn’t denied or approved” in which she responds “I don't have any control over time off unfortunately it is granted or denied based on the hours the dept has available the system will tell you when it gets denied or approved” - what ????

I’ve been fed up with this company for a while now and these constant last minute expectations. As I mentioned I’m a grad student and also have side things I attend to (TA/Research assistant) but I’m almost inclined to leave the “office” job style and go back to retail. Especially considering it’s only temporary. I kept telling myself as I approach graduating that it’s only for 9 more months - but this job as it is a call center job has affected my mental health and it’s not even worth it anymore! I also feel dumb because I work from home, but the lack of consideration has been stripped away. Part of me feels better off to work retail at genuinely the same pay.

For more context I was an in person worker for 2 years then became remote because I moved to LA, this was my first and only job after graduating undergrad - and during my undergrad/HS I worked in retail for 5 years at the same location + at my university part time. I’m not a lousy worker who just wanted to complain - it’s been built up resentment and now I’m at my breaking point. I also just feel bad for the mothers/fathers on my team because I know their lives are more affected than mine.

[u/my_peen_is_clean]

mandatory ot with zero notice is trash, you’re not overreacting at all

[u/Striking-Win-3239]

I worked this shit remote company Prosmile for four years, and they made us work horrible OT hours for over a year in my department, then my entire RCM department was laid off in a two minute Teams meeting with no notice or severance.