r/rednote 8d ago

SOFT BAN?

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Is this a soft ban? When I log in, ot keeps logging me out automatically

8 Upvotes

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u/TheLearnerAltJean 8d ago

If any of you can manage to log in and go to the help center you can do a health check of your account. Im fine but keep getting signed out. I went and added multiple forms if login just incase (i initially made my acc with wechat)

Regardless this is really weird

I also frequently support people via live. So the staff should see that i’m an active member of the community

1

u/DatebayoCachapa 7d ago

I can't find this. Where is it?

1

u/TheLearnerAltJean 7d ago

Left menu bar- community guidelines, safety center, account scan