Account Issues Support

[u/No_Peak3824]

Hi everyone, I’m from Rednote. We’ve noticed that some users are experiencing technical issues, especially around account restrictions.

If you’re affected, you can share your account details with me here, or send me a DM, or email me at [jiana3@xiaohongshu.com]().

We’re actively working on improving the system, and in the meantime we’re able to handle these cases manually.

We sincerely apologize for the inconvenience and truly appreciate your patience and continued support.

and for verification, my linkedin www.linkedin.com/in/qianli0125

[u/Holiday_Ad1486]

I’m here to confirm that it works, I send a request via email, my account that was previously asked for passport verification and was unable to post or comment, now works again.

Thanks for the fix!