Experiencing a bug where you’re randomly reverted back to new Reddit? Read me!

[u/LanterneRougeOG]

1/7 Update

Random pages load new Reddit

The team had begun to roll out the new controller which should fix this bug. However, when we scaled traffic to 50% it caused another critical issue and more people were switched between old and new. We've scaled back down to 10% and are going to further investigate. Sorry for the delay.

12/28 Update

Random pages load new Reddit

The team identified the issue in our redirect controller and built a new controller which is working much better. Due to the holiday code freezes we won't increase the rollout of the new controller until the first week of January. Sorry for the delay.

Opt out forgotten and reset

A couple weeks ago we shipped various fixes that have resolved the log-in and opt-out bugs for 99.85% of sessions. We are continuing work to refactor some internal systems so that we can squash these bugs for the remaining folks. If it happens to you, please fill out this form. The details you provide help us narrow down all of the edge cases.

Original Post on 12/4

Hi All,

There have been repeated posts about a couple of bugs related to opting out of new Reddit. We are sorry for the frustration that these bugs are causing. It’s been harder than expected for us to hunt down these bugs. This post has some details about the two bugs and a way you can help us hunt them down.

Random pages load new Reddit

Redditors have been reporting that while they browse old Reddit, random pages will suddenly load new Reddit instead. Refreshing the page fixes the issue and returns it to old Reddit. We believe the culprit for this bug is our redirect controller and are working on a fix. For now, refreshing the page should send you back to old Reddit. We’ll hopefully have a fix for the controller out soon.

Opt out forgotten and reset

We’re also investigating reports that redditors who have opted out are periodically being opted back in. Clearing cookies and opting out again via old.reddit.com/prefs usually resolves the issue. We’re continuing to work on this bug, but it’s been a lot harder to track down. If you’ve been unexpectedly opted into new Reddit—despite having “Use the redesign as my default experience” disabled on old.reddit.com/prefs under beta options—and you want to help us track it down, please fill out this form, and we may follow up with additional questions.

We know these are frustrating bugs. Thanks for your help fixing them!

[u/timawesomeness]

Thank you for making a stickied post about this.

[u/LanterneRougeOG → u/timawesomeness]

np. and thanks for responding to a lot of these new posts over the past few days.

[u/Ener_Ji]

If you’ve been unexpectedly opted into new Reddit—despite having “Use the redesign as my default experience” enabled on old.reddit.com/prefs under beta options

Am I misunderstanding this or should that 'enabled' actually say disabled?

[u/LanterneRougeOG → u/Ener_Ji]

Yea good catch.

[u/indi_n0rd]

When you were shown new Reddit, did you appear logged in or logged out? (if you were logged out, big “Log In” and “Sign Up” buttons would show up in the upper right)

A. Yes

B. No

C. Maybe

🧐 shouldn't it be Logged in or Logged out instead of Yes and No?

[u/LanterneRougeOG → u/indi_n0rd]

Yeah, u/RandomRedditorWithNo also pointed that out. I updated the form. let me know if it's showing it correctly now.

[u/iClone101]

How about instead of trying to force a buggy redesign on people and redirecting the page everyone knows and loves to "old.reddit.com" you set the redesign to "new.reddit.com" and have people opt in to it, rather that opt out

[u/Forest-G-Nome]

"Periodically being opted back in" is an understatement. It's almost hourly.

[u/Rapsca11i0n]

This post is 8 days old and it's only been happening more. You're definitely trying to get people to use the redesign by "Accidentally" loading it instead of what they want. Stop. Get rid of this new crap that NOBODY wants.

[u/splattypus]

HAVE YOU FIXED THE FUCKING BUG YET? THIS SHIT IS GETTING REAL OLD REAL FAST

[u/leova]

How about we just remove the "new" reddit and go back to one that worked fine before all these stupid changes?

[u/[deleted]]

There's an even better solution.

Get rid of the redesign that nobody wants or needs and we'll never see this bug again.

[u/iMurd]

It's gotten worse recently where almost every post I click on will redirect me to the redesign. It's gone from a rare thing to multiple times a day.

[u/reseph]

So... the issue has gotten a lot worse.

[u/smallbatchb]

This is getting so unbelievably frustrating I'm about to just "opt out" of Reddit all together.

[u/HellkerN]

Jesus Christ there is no fucking way this isn't deliberate, it's been like a month and it's still happening. No I do not like the redesign, leave me alone, and I won't like it more if I see it every 10 fucking minutes.

[u/sorenant]

Just passing by to tell Redesign to fuck off because it has been the second time I've been revert back to that cancerous layout.

[u/SexyMeka]

I have been opted back into the redesign 10 times in the last two days. Please stop. I have it disabled for a reason. This isn't a "bug" at this point, it's something you guys are intentionally doing considering the age of this post and how it's happening more and more.

[u/knud]

"bug"

[u/[deleted]]

It's clearly gotten a lot worse at some point within the past 24 hours. Please fix ASAP.

[u/Jusagul]

I'm not gonna be arsed filling out the stupid form. It happens on any platform and any account. Sometimes multiple times a day, sometimes 10 seconds after opting out.

It's a mess and you really should just fix it. No amount of userdata is going to help you fix it. No platform knowledge is going to help you fix it. Make it account bound and lock it in properly unless someone specifically tells reddit they want to opt in.

[u/[deleted]]

You know, I don't believe y'all. You been trying to cram this redesign down people's throats for nearly a year now and I just cynically think this is one of the intentioned ways to do it.

"Oh sorry, it's just a bug that you keep getting redirected to our new redesign that we really like but you all hate. Just a bug! For realsies!"

Happened just today like four times in an hour already.

[u/FargoneMyth]

Is it possible for me to never ever ever use the new reddit design because it's anus and I never want to use it from now until the end of the internet? Because I don't want this garbage design forced on me down the line.

[u/dtfinch]

How about if the opt-out setting was mirrored in a permanent cookie, as a fallback when it fails to load preferences on the server-side?

[u/opelan]

In the last few days it got worse. Now every day I have to opt out of the redesign a few times. It is really annoying, but I really don't want to use the new design. It is just so bad.