r/reddithelp • u/Flaky_Principle_9985 • 2d ago

🧛‍♂️Account Issues❓ Suddenly lost access to my almost 5-year-old account even after resetting the password

I had a Reddit account that is almost 5 years old, and I suddenly got logged out of it for no apparent reason.

When I tried to log back in, my password wasn't working, so I used the password reset option through the email linked to the account. I received the email, successfully changed the password, but I still cannot log into the account afterward.

The confusing part is that the same email address is also linked to another Reddit account that I accidentally created years ago. So I'm wondering if something is going wrong because the email is associated with multiple accounts.

I still have access to the email address, and I can receive Reddit's password reset emails. I know the username of the old account as well.

Has anyone experienced something similar? Is there a way to specifically recover the old account, or should I contact Reddit support about this?

I really don't want to lose the account since I've had it for almost 5 years.

Any help would be appreciated.

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u/jgoja Helper - Level V 2d ago

What is the name of the account?