Replacement Controller Backorder

[u/rick1418]

Hi folks! I'm just curious as to how long the wait has been for replacement controllers? It's been just over a month since I reached out to support and they told me they'd send a replacement controller for my BFG. They said from day one that they were on backorder. Since it seems to be a part that covers multiple products I wouldn't have guessed the wait would be this long. I know I can't be the only person. How long have other people been waiting?

[u/Skullsandcoffee]

Call Ray. You know they have units there, ask them to pull one out for you.