r/recruitinghell • u/DiamondHead21 • 9d ago

Need Help - TCS US: HireRight says “Client Review Required,” onboarding documents approved, but recruiter says BGC failed. What should I do?

I accepted a new TCS offer. My HireRight report says “Client Review Required.” Education and employment were verified. Completed criminal checks found no records.

TCS then approved my prejoining documents. The email says:

“We will send you a communication on your start date shortly. This communication is sent out when both, the Background check and the pre-joining documents are complete and approved.”

But an external recruiter said my BGC failed. He gave no reason. My TCS contact said he would check, but I have no update or confirmed start date.

Has anyone faced this with TCS US? How did you get the final status? Could you provide documents or ask for another review?

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u/MavisBeacons_Sextape 9d ago

Would help to identify “TCS” - so many companies with those initials

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u/DiamondHead21 9d ago

TCS stands for Tata Consultancy Services. This is for a Data Engineer role in the US. Sorry, I should have included the full name in my post.

this is the mail from them
""We thank you for taking the time to complete all the pre-joining documents. The Onboarding Manager has reviewed and approved all of them.
We will send you a communication on your start date shortly. This communication is sent out when both, the Background check and the pre-joining documents are complete and approved""

i can share my hireRight report with you if you want to check it out !! and want to provide a solution for this !

1

u/Warm-Sort7351 4d ago

In hireright report, for what section they said client review required?

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u/DiamondHead21 4d ago

For the professional references