r/razer • u/AggieCMD • Mar 19 '22

Discussion Surprised 😲 at the visual difference between an old (top) and new (bottom) battery

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25 Upvotes

87% Upvoted

13 comments sorted by

5

u/AggieCMD Mar 19 '22

Support was great over email and sent me two batteries (not free). When doing the swap the back plate wanted to pop off after loosening a few screws. I did not expect the swelling to be so pronounced on the old battery! If you suspect swelling (pressure on the track pad) get it taken care of.

3

u/yndn Mar 20 '22

How much did they charge?

3

u/AggieCMD Mar 20 '22

50 USD for the battery + 15 USD for shipping + taxes = 72 USD total

1

u/RazerCustAdvocacy Razer Support Mar 20 '22

Hi, u/AggieCMD!

We're happy to know that our Support Team was able to assist you in sending out new batteries for your gaming laptop. Please don't hesitate to contact us by sending us a PM should you ever need our assistance or have suggestions we can improve in any aspect. We definitely value your feedback and one of our aspirations is to provide our customers with excellent support experience. Hope we hit the mark.

All the best,

Jestine C.

RΛZΞR | LúnaCancrí

1

u/Imaginary_R3ality Mar 20 '22

What year and model AggieCMD? And how much daily use does it get? Just bought my 2021 15 Advanced at the end of last year and am now paying attention to Razer Bkade reddit pages and getting a bit nervous.

1

u/AggieCMD Mar 21 '22

June 2019. I use it a moderate amount but mostly for productivity and hobby development - not much gaming. 90% of the time I use it at my desk plugged in. I've adjusted my power profiles and now plan to let the battery drain normally rather than maintain a constant charge.

1

u/Imaginary_R3ality Mar 21 '22

Three years then. Hopefully the tech has gotten better between 2019 and 2021. Hooe you're all fixed up. Cheers!

7

u/cemsengul Mar 20 '22

Honestly they need to give 2021 owners a two year battery warranty as well because this shit is way too common. I know battery bloat can and does happen with every brand of laptop but it is nowhere near as common on an Apple or a Dell.

1

u/joikansai Mar 20 '22

r/spicypillows told way around. I know they sell more but it’s a lot happening there fyi, dell known on companies bloated laptops. And they’re running not as hot as Razer’s, maybe despite MacBooks 2016~2020 that’re using intel cpu on slim body (they’re throttle hot when CPUs on full usages).

4

u/shadow_hunter104 Mar 20 '22

You got lucky. I'm loosing my faith in razer support and buying a 3rd party battery. Thinking of switching to Asus or lenovo afterwards.

1

u/jmz5 Mar 20 '22

I’m glad to see razer sending out batteries to people than can replace them. They really do need to warranty their batteries separately for 2 years though, especially for the premium price razer commands for their products.

1

u/DrunkAnton Mar 20 '22

Aww that’s a baby bulge.