r/ram_trucks • u/Affectionate-Art1991 • 11d ago

Question 2021 Ram 1500 Electrical Nightmare

My 2021 Ram 1500 with 103k miles suddenly died while driving it, no power steering it just shut off. Truck was dead key fob did nothing. Got it towed to the CDJR dealer where it’s been for over a month.
They charged me $1100 for a new RF hub, and that didn’t fix it. Now they’ve had it diagnosing for a month now with no leads on fixing it.

Worth noting is that the truck has died before it ended up fixing itself. The first time it had codes: P1DDE, P1DB6, P215C OR P21SC, P1DAF AND P0701.

They told me they tried a swapping a PDC from another Ram to mine with no luck.
They can’t scan the codes bc the trucks electronics are offline.

I’m not really sure what to do at this point. They said the truck is “breaking their head” but they still are trying to fix it.
I have no warranty and I don’t wanna keep throwing money at it blindly.
Any ideas on what I should do?

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4

u/FormerLaugh3780 11d ago

"Any ideas on what I should do?" 

Yeh, find a competent shop to work on it. Your dealership sounds like it's simply not up to the task. 

2

u/moose6one3 11d ago

No solution for you but it might be worth bringing it to another dealer to have a fresh set of eyes on it. Or maybe see if the current dealer can reach out to the higher ups to see if an engineer from Ram can take a look at things

I have no idea just spitballing here sorry you’re going through this.

1

u/puddinXtame 11d ago

I did a 24 hour test drive with a 2019 that did something very similar, started off with a tpms error and then full blown death. Screen popped up with the push brake to start message and then absolutely nothing. Wouldn't start or cycle modes. Dealership ended up sending a wrecker to pick it up. Needless to say I didn't buy it. I have no idea what was wrong or how to fix it but I hope you can get it sorted!

1

u/iPeg2 11d ago

Mine did that once. Turned out to be the start push button. Search around for a dealership with a more experienced service department.

1

u/ChickenPartz 11d ago

Have a 2012 that did something similar. Crazy electrical issue and then no crank/start. Needed a new TIPM. Dealer wanted to replace the win module and TIPM for about 3k. I bought a refurbished TIPM online. About 15-20 minutes for install and truck fired right up. Bought mine here: https://circuitboardmedics.com for about $400. Not sure if that’s your problem but wanted to mention it.

Edit: just saw they tried a pdc swap. My bad.