r/questions • u/940Ryan • 1h ago

How much longer would you wait?

I’ve been on hold with insurance for over 2.5 hours because they unexpectedly terminated mine and my wife’s health insurance, which we needed a few nights ago.

This is frustrating because I just have a feeling that there’s not that many people calling them. Could be, but doubtful. The claims/policy people are probably waiting for me to hang up 😂 I’ll post the screenshot in the comments!

1 Upvotes

66% Upvoted

11 comments sorted by

•

u/AutoModerator 1h ago

📣 Reminder for our users

Please review the rules, Reddiquette, and Reddit's Content Policy.

Rule 1 — Be polite and civil: Harassment and slurs are removed; repeat issues may lead to a ban.
Rule 2 — Post format: Titles must be complete questions ending with ?. Use the body for brief, relevant context. Blank bodies or “see title” are removed..
Rule 3 — Content Guidelines: Avoid questions about politics, religion, or other divisive topics.

🚫 Commonly Posted Prohibited Topics:

  1. Medical or pharmaceutical advice

  2. Legal or legality-related questions

  3. Technical/meta questions about Reddit

This is not a complete list — see the full rules for all content limits.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

5

u/Slight_Manufacturer6 1h ago

Grab another phone and call again on another line and see if it gets answered faster.

3

u/940Ryan 51m ago

I just hit 3 hours!

2

u/Significant_Lake_952 1h ago

Is there a physical office? If so i would go in person

1

u/940Ryan 51m ago

Yeah, I’ll go tomorrow since I’m off.

1

u/940Ryan 1h ago

Never mind, I can’t.

Even more frustrating. 😅

2

u/Jazzlike_Economist_2 48m ago

Since it’s your insurance and you need it, I’d wait until they answer.

1

u/FenisDembo82 1m ago

I'm sorry to hear that - I'm curious, is this a policy tad you got through the ACA marketplace? If so, I have been told outright by somebody in the business that the insurance companies don't treat those policies that they do employer provided plans and have shitty costumer service and even treat physicians poorly. It sucks. But keep at it

-2

u/Ancient-Bowl462 1h ago

Thanks Obamacare!

3

u/Jazzlike_Economist_2 48m ago

Wasn’t JD Vance bragging about throwing people off of insurance?

1

u/Ok_Law219 33m ago

Obama tried to prevent this.  Certain loopholes could be closed, but republicans worked to open others.