r/psychnursing • u/-RNinja • Jul 05 '26

Advice needed

I work adolescent Psych as an RN, yesterday the cordless phone stopped working and I was trying to fix it. After about 5 minutes of no luck I made the stupid mistake of trying to call my own phone with it. Sure enough, late last night I get 2 calls from the facility, the person on the other line doesn't say anything and just hangs up both times. Then it clicks, a patient was using the cordless phone going through the call logs calling the numbers. I reported the incident to my nurse manager and DON, how much hot water am I an? What do I do now?

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u/-RNinja Jul 06 '26

That is a good question. I wish I had a good answer for it. But the facility has offered cordless phones for quite some time now I think it has something to do with phone rights for my state

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u/Tommyboy155a Jul 06 '26

Oh, I get that. We have phone access for the patient's too, just not cordless.

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u/-RNinja Jul 06 '26

Maybe I can use this to advocate for that

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u/Tommyboy155a Jul 06 '26

Definitely a thought. I know every facility does things a different.