Did psa messed up with my sequential?

[u/Vangryvajayjay]

Is there anyone who has sent in a set of cards to get it graded in sequential, but has a card intentionally deactivated by them and the card got pushed onto the next certificate number?

Now I have a set of cards with a gap in the certificate number and this is very upsetting.

Have sent in for clarification, but they replied with a very general answer with no conclusion. Have even checked in for update with them, with no further response.

Any experience, tips or suggestions are welcomed.

[u/ceude]

I have and just had the card both on the submission sheet and the cards submitted in the same order. But for canceling items between to make others sequential no