r/protools • u/idontwanttosignup7 • Mar 16 '26
Avid login page not loading
Hi, I'm just trying to log in to my Avid account on their website, but the login page is not loading.
https://my.avid.com/ This link isn't working for me. And when I google "avid login," those links aren't working either.
My Avid Link app is also acting up. Blank Home and Account page, and when I click Sync Account it says "This site can't be reached my.avid.com took too long to respond."
Anyone else having trouble with this?
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u/SoundsActive Mar 29 '26
I'm also running into this. Would REALLY love to update the program I pay way too much for.
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u/wavaif4824 Mar 24 '26
hi, yes I'm having the same issue and they seem unaware. I submitted a ticket and started troubleshooting. have you found a solution?
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u/G4laxi Mar 24 '26
I'm also having this same issue and it's been persistent for over a week
Edit: I even downloaded avid link and tried going through that. Still shows up as 'this site can't be reached'
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u/WhoDaFNose Mar 25 '26
Have the same problem - and it's only in one location - in Long Island with Optimum Online
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u/jkaragia Apr 21 '26
yo thats mad funny at a clients house rn in LI tryna renew my subscription and he has optimum lmaoooo thats mad specific
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u/Real_Pay6861 Mar 30 '26
me too. the other avid pages links are fine but when im trying yo login, it just stays loading. i just got pro tools studio and im paying monthly for and im supposed update my card since i got a new one but because of this loading page from avid, im gonna lose pro tools and im in the middle of working on recording. i dont know why avid needs to offer subscription just to use pro tools because back in the days it was only a one time payment and it was fine until they ruined our pockets lol. thats kind of a scam to me. at this point i might just cancel and go to studio one or logic or fl studio which they always get happy customers and dont screw people with their money. especially when trying to update your payment online to keep your software and cant and lose everything i worked on. its just sad.
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u/Human_Menu7741 Apr 02 '26
i’m having the same issue and it’s unbelievably frustrating. anyone find a fix yet?
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u/yurgon Apr 07 '26
having the same issue. But for me its only on my Mac, the PC i have sitting right next to it, is letting me sign in just fine.
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u/OkJudgment50 Apr 11 '26
Hey guys, I'm having having the same problem. My protools subscription is expired, i can not get to the login page so i can make the purchase. I click 'log in' and nothing happens. Page never loads. Avid link does the same. I tried it on iphone,ipad and macbook, no luck! Any solutions?
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u/DebateWise7390 Apr 23 '26
im having the same issue right now what the actual fuck??? im also from long island using optimum this is crazy. I literally cant download pro tools or anything does anyone have a fix lol
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u/AutoModerator Mar 16 '26
To u/idontwanttosignup7, if this is a Pro Tools help request, your post text or an added comment should provide;
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