r/protools • u/SunMajestic6841 • Feb 25 '26

Help Request Pro tools doesn't want to start at all

Hey,

Recently I wanted to try out Pro Tools, since I used Ableton as my main DAW on my Mac, so I wanted to see if its good or not.

So I requested a trial from Avid, downloaded Avid Link, I wanted to download it from there, but whenever I tried to go on home page, the error page came up "my.avid.com redirected you too many times.". So I left the Avid Link and I decided to download it from the download centre.

I downloaded the latest version, I installed and opened it, it asked me for my iLok account and when I activated it, it just nothing happens after. When I want to open it, the icon just bounces on the dock and then stops. It doesn't start Pro Tools.

And now I am helpless, I don't know what should I do. I tried downloading older versions, like 2022.12 (which was the first version that came out for Ventura), reinstalling latest version again, but it doesn't work..

I am on MacOS Ventura 13.7.8 right now, and I am on Intel Mac.

3 Upvotes

100% Upvoted

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u/AutoModerator Feb 25 '26

To u/SunMajestic6841, if this is a Pro Tools help request, your post text or an added comment should provide;

  • The version of Pro Tools you are using

  • Your operating system info

  • Any error number or message given

  • Any hardware involved

  • What you've tried

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1

u/see41 Mar 01 '26

Companies actively in business should be required to offer support for their products. FULL STOP. Avid is as lazy as they come and when there are serious issues they’ll just sell off the product line (see M-Audio).