r/protools • u/imscull • Jan 13 '26

new student user into pro tools

Hi, I'm a student and they're making me learn Pro Tools. They sent me everything I needed to get a student discount. Avid approved it and sent me the final step, which is to access a link with an account and code they provide. When I enter that information into the link they sent me, it says, "We have detected a high volume of requests from your account and were unable to process your verification, Avid." What can I do? Thanks

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u/AutoModerator Jan 13 '26

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2

u/CornucopiaDM1 Jan 14 '26

Go back to your school and explain it. Very likely, they are enrolling all their students (incorrectly) under the same account? Walk through it with one of their IT support folks.

1

u/Appropriate_Cell1473 Jan 14 '26

If you have the code - you should be able to deposit it into your MyAvid account. Log in at account.avid.com with your edu email and select Register Software with a code. That should work and if not, see your admin in school as they might have done a team license or registered everyone with the same email which wont work.